Moving FAQs
Stress-Free Moving Starts Here – Find the Info You Need
Yes. We offer single-item and small-load moves for customers who need a couch, appliance, or a handful of heavy pieces relocated without a full-service booking.
Yes. Tuesday through Thursday moves tend to have more availability and lower demand. Weekend slots, especially in summer – book fastest.
Fatboy Slims carries full valuation coverage on every move. If damage occurs, our team documents it immediately and initiates the claims process – no runaround.
At Fatboy Slims, stair and elevator considerations are discussed during your quote -factored into your estimate upfront, not added on moving day.
Clear pathways, set aside items you’re personally transporting, confirm truck parking access, and have any building move-in rules ready. Our crew handles everything else.
Yes. You’re welcome on-site throughout the move. Many customers stay in direct placement at the new location, which often speeds up unloading.
A local move covers relocations within the same city or up to 50–100 miles, priced hourly. Long-distance moves cross state lines or exceeds that mileage and uses weight-based or flat-rate pricing.
Move time is calculated based on total volume, number of floors, elevator access, walking distance to the truck, and specialty items requiring extra handling. Fatboy Slims provides a time estimate upfront during your quote.
Our local moves are billed hourly, prorated to the minute, while long-distance moves are based on mileage, size, and logistics. We provide upfront, transparent quotes with no hidden fees.
We do not charge extra for stairs, elevators, or long carries. However, moving to upper levels or navigating long distances within buildings may take additional time, which could extend the overall duration of your move. Our team will assess these factors in advance to ensure an efficient and accurate moving plan.
We accept credit cards, debit cards, checks, and cash.
Yes, we require a $50 deposit for local moves and a $150 deposit for long-distance moves to secure your moving date. If your plans change or you need to cancel, the deposit is fully refundable. If your move is completed, the deposit will be applied to your final moving bill.
Yes! If you need to reschedule, let us know as soon as possible. Changes are subject to availability, but we’ll do our best to accommodate your new date.
If you need to cancel your move, please notify us at least 24 hours in advance for local moves and 2 weeks in advance for long-distance moves. We understand that plans can change, and we’ll do our best to accommodate your situation, including rescheduling or refunding your deposit when possible.
For local moves, we recommend that you or a trusted representative be present to answer questions, provide access, and confirm that everything is transported as expected. For long-distance moves, you don’t always need to be there—many clients leave keys with their realtor or in a lockbox for a seamless pickup and delivery process. Let us know your preferences, and we’ll coordinate accordingly.
The time required for a move depends on factors such as the size of your home, distance, accessibility, and services needed. Local moves are generally completed within the same day, while long-distance moves vary based on mileage and scheduling. Our team will provide a time estimate based on your specific move details.
If a move takes longer than estimated due to unforeseen circumstances, we will keep you updated on any changes to timing or cost. Our team works efficiently to complete moves as quickly as possible.
Yes, please arrange a designated parking spot close to your home for easy loading and unloading. If a permit is required, check with your local municipality ahead of time.
We understand that things can change! If you need to adjust your moving details, contact us as soon as possible, and we will do our best to accommodate your request.
Tipping is optional but always appreciated as a way to recognize excellent service. The amount is entirely up to you and can be based on factors like efficiency, professionalism, and overall experience.
Yes! We offer full and partial packing services to ensure your belongings are securely packed for transport. Our team uses high-quality materials to protect fragile and valuable items.
Absolutely! We provide a variety of moving boxes, packing tape, bubble wrap, and other supplies to help you prepare for your move. Let us know what you need, and we’ll have it ready.
We recommend labeling each box with its contents and the room it belongs to in bold, easy-to-read writing. Using color-coded labels or stickers can also help speed up the unloading and unpacking process.
Keep important documents, valuables, medications, and essential items (like a change of clothes, toiletries, and chargers) packed separately in a personal bag to have easy access during your move.
Yes! Our team will disassemble and reassemble beds, tables, and most large furniture items. We’ll carefully wrap and pack everything for transport, and once we arrive at your new location, we’ll unload, reassemble, and help stage your furniture exactly where you want it.
Yes! Our unpacking services help you settle in faster by carefully unloading and placing items where you need them. We can also remove packing materials for a hassle-free move-in experience.
Yes! Our team is trained to safely move pianos, safes, refrigerators, washers, dryers, and other large appliances. We use specialized equipment and techniques to ensure a secure and damage-free move.
We take extra precautions with antique and fragile furniture by using protective padding, shrink wrap, and careful handling techniques. Items considered unstackable for safe transport are loaded strategically to prevent damage. If needed, we can disassemble and reassemble delicate pieces to make sure they arrive safely at your new location.
Yes! We move treadmills, ellipticals, weight machines, and other gym equipment. If your equipment requires disassembly, our movers can handle that and reassemble it at your new location.
Absolutely! We move grills, patio furniture, fire pits, and outdoor playsets. If an item requires partial disassembly, we can take care of that before moving it.
Yes! We offer custom crating for specialty and high-value items upon request. If an item requires additional protection, we can provide a secure crate to ensure safe transport. Let us know your needs in advance so we can arrange the proper materials.
We wrap artwork and mirrors in padded moving blankets and use specialty boxes when necessary. For extra protection, we recommend professional crating for extremely valuable or oversized pieces.
We cannot move hazardous materials, flammable liquids, explosives, perishable food, or live animals. If you’re unsure about a specific item, just ask, and we’ll help you find a safe solution.
We do not provide storage ourselves, but we can coordinate your move to a storage unit of your choice. Once your new home is ready, we can schedule a move from the storage facility to your new location, ensuring you always maintain full control of your belongings.
If your home isn’t ready, we can deliver your belongings to a storage unit of your choosing. When you’re ready to move in, we’ll transport everything from storage to your new home on your preferred schedule.
If your move is delayed, we can adjust your moving schedule and arrange delivery to a storage facility that you select. Once your new home is ready, we’ll complete the final move.
Simply let us know your timeline, and we’ll work with you to coordinate deliveries in multiple stages—first to storage, then to your home when you’re ready.
Long-distance move pricing is based on factors such as mileage, the size and weight of your belongings, labor requirements, and any additional services like packing or storage. We provide upfront, transparent quotes with no hidden fees.
Yes! We offer guaranteed delivery dates for long-distance moves, depending on the distance and availability. Let us know your preferred timeline, and we’ll work to accommodate your schedule.
Yes, we offer GPS tracking so you can monitor your belongings during transit. You’ll also receive updates from our team to keep you informed every step of the way.
No, we reserve trucks exclusively for your belongings. Unlike moving brokers, vanlines, or companies that combine multiple shipments, we ensure that your items are never shared with other clients’ loads. As a locally owned and operated moving company, we personally handle your move from start to finish, providing a secure and dedicated transport experience.
In the rare case of a delay, we will keep you informed and provide updated delivery estimates. We always strive to meet scheduled timelines and will work with you to resolve any unforeseen issues quickly.
Same-day moves are available on a first-come, first-served basis. Contact us as early as possible to check availability and secure a moving crew.
Pricing for last-minute moves depends on availability, distance, and the size of your move. We always provide transparent quotes with no hidden fees.
Yes! Our team can provide full packing services and complete your move in the same day, ensuring a quick and stress-free experience.
We provide local moving services in Colorado Springs, Denver, Fort Collins, Pueblo, and surrounding areas. Contact us to confirm availability in your area.
We recommend booking at least 2–4 weeks in advance for local moves and 4–6 weeks for long-distance moves. Last-minute availability may be limited, so the earlier, the better!
Clear walkways, secure loose items, label boxes by room, and set aside essential items you’ll need right away. If possible, reserve parking for our moving truck.
Our team can disassemble and reassemble furniture if needed. If you’ve opted for full-service moving, we’ll handle packing too. Otherwise, have everything packed before moving day.
We cannot transport hazardous materials, flammable liquids, perishable food, or live animals. Be sure to check with us for a complete list of restricted items.
Pack fragile items with extra padding, label them clearly, and let us know if anything needs special handling. Jewelry, cash, and important documents should be moved separately.
“The stress-free experience from this company has wowed me! I am grateful for being referred to them from my sister! I saved more than expected and the 5-star experience was amazing.”
“Great experience. Good customer service/communication, movers were on time, very quick and efficient, and professionally done. Definitely recommend!”
“This is my second time using this company and they NEVER cease to amaze me! They are timely and very professional! If I could give 10 stars I would!”
“They were great! Very professional and very nice as well…I will definitely be using them and telling family and friends about them as well!!”
“Best moving company we have ever had. No complaints here. On time and considerate to the more fragile items. Communication was perfect.”
